Blackbox 2000 mAh Li-Ion Battery for the GO Radios
- SKU:
- BB-GO-BATTERY
- Shipping:
- Free Shipping
- 2000 mAh Rechargable OEM
- Long Life Hi Capacity Li-on
- Reduce cost by keeping a spare charged
- Meets or exceeds the highest quality standards
Klein Warranty and Return Policy
Please visit www.headsetusa.com for up to date Klein warranty information.
Klein Electronics, Inc., warrants all products against manufacturer's defects as
long as the product is still under warranty. The forgoing warranty is limited
and is not applicable to: (i) normal wear and tear; (ii) defects or damage
caused by misuse, accident (including without limitation collision, fire and the
spillage of food or liquid), neglect, abuse, alteration, unusual stress,
modification, improper or unauthorized repair, installation, alteration,
wiring, or testing, improper storage, use in an unapproved device or if the
serial number has been removed; (iii) use not in accordance with the
documentation; and (iv) damage caused by the equipment with which the product is
used. Visible physical damage invalidates warranty. Incomplete product kits will
not be accepted for replacement or repair. Example: An earpiece that should
include an audio tube.
Shipment errors must be reported within 3 days of receipt of goods in order to
get replacements.
Klein Electronics Inc., does not accept returns on custom orders. All custom
orders are final.
Call our RMA Department at 800.959.2899 x 26 to obtain a "return merchandise
authorization" form; you will need to have a copy of the original invoice for
the product as well as know the details for the reason why the product is being
returned. We reserve the right to repair or replace all warranty items at our
discretion.
Warranty Time Periods:
Misc. Parts: Mushroom-Eartip, Pinkies, Comforteartips, Klex, Ktube, Foam Listen
Only Earpiece, Foam Earbud Cover, Foam Mic. Sock, Clothing Clip, Acoustic
Adaptor, K-Hook, Headset Cloth Cover, Headset Earpad have No Warranty.
Blucomm products, Blackbox 1100 mAh, 1350 mAh and 2000 mAh Batteries, Blackbox, Blackbox+ and Zone
Programming Cables have a 6 Month Warranty.
Blackbox Radios, 6-Shots, 1-Shots, Fuelpad, Modular Items, Titan, Comet,
Pro-Cable, K-Cords, Sentry, Stealth, Signal, Star, Squadcom, CrewChief,
Commander, Agent, Bodyguard, Flare, Radio Adaptors, Shadow, Shadow-Pro,
Scorpion, Loud-N-Clear Shield, Voyager, Razor, Rocketmate, Ridercomm, Bullcords,
Race Car Harness Kits, RocketScience Cellular Batteries, Blackbox+ 1300 mAh and
2200 mAh Batteries have a 1 year warranty.
Blackbox+ Radios, Blackbox Zone and Zone KP, Blackbox-Mobile, Director, Patriot, Veteran, Seal and Zone products have a 3
year warranty.
Non-Warranty Repairs
Klein Electronics Inc., standard labor rate is $60.00 an hour with a minimum
requirement of thirty minutes. The cost of parts varies and is in addition to
the labor charges. Radio Programming fees are set at $5.00 per unit. All goods
repaired will require a signature for authorization to do the labor.
Klein Electronics Inc., standard repair cost for a BLACKBOX Radio $60.00 per
unit. This does not apply to water-damaged units. If a water-damaged unit is
deemed repairable, the fee may be up to $85.00 per unit. If repair fees exceed
$85.00 the customer will be notified with details. Customers will pay all
shipping to and from Klein Electronic Inc., The cost of the non-warranty repair
will require payment in the form of Visa, MasterCard, American Express or COD.
Customers with open account status may be billed directly, if a purchase order
for the repairs and shipping is issued to Klein Electronics Inc., If the
customer does not approve the repairs through issuing a purchase order, the
customer will be responsible for paying the freight charges to ship the product
back.
Klein Electronics Inc., standard repair cost for a 6-SHOT is between $85.00 and
$115.00 per unit depending on the condition of the unit. This does not apply to
water-damaged 6-SHOT in which the circuit board is not repairable. Opening the
housing on a 6-Shot Charging unit will automatically void your 1-year warranty,
and will incur the repair charge listed above for any repairs.
A Non-Warranty Repair Authorization must be filled-out and submitted to receive
a RMA number (see page 4). Klein Electronics Inc., warrantees all repairs
performed to radios for a period of 90 days from the date of repair.
RETURN TO CUSTOMER (RTC ITEMS)
Items returned that are deemed "non manufacturers defect," have the date code
missing, or are not within the proper warranty time-period may be repaired with
a labor fee at the sole discretion of Klein Electronics, Inc. Items deemed "RTC"
are not covered under Klein Electronics Inc., warranty policy and the customer
will be responsible for paying the shipping costs to return the products back to
the customer. If the customer does not want to receive the RTC items and pay the
shipping costs, Klein Electronics, Inc. will dispose of the products.
By returning a product for repair, the owner grants Klein Electronics Inc.,
permission to open and disassemble the product as required for evaluation. In
all cases, Klein Electronics Inc., has sole responsibility for determining the
cause and nature of failure, and Klein Electronics Inc.'s, determination with
regard thereto shall be final. If a BlackBox radio is opened and evaluated with
no fault found, a $25.00 fee applies for reassembling of the radio.
Return Shipping Guidelines
A copy of the RMA authorization form must be included in the box. The RMA number
must be written on the outside of the box. Returns without a RMA number on the
box or without proper documentation will not be processed and may be refused.
Each item must be clearly labeled with what is wrong with it; this will insure
we fix the item appropriately. If items are not clearly labeled, we reserve the
right to not test the items and the customer will be responsible for labor
charges or freight charges to send the items back in order to have them properly
labeled.
We suggest shipping products through FedEx or other service that allows packages
to be tracked. Klein Electronics, Inc. is not responsible for lost/damaged
packages.
Items should be returned to: Klein Electronics, Inc. - ATTN: Warranty Department
- 349 N Vinewood Street -Escondido -CA- 92029